Excellent, professional and fast Agent was very informative, professional and provided really good customer service.

Fast, personal service. Service area was clean and the associates were very nice and professional

Staff is great, place is clean, work is done well. Would recommend Pedder for all cars

Everyone there was extremely helpful and made the process so easy, from beginning to end. I usually dread going for car shopping due to the back and forth haggling but everyone there were very knowledgeable, friendly and helpful. Love your staff there at Poway! They are awesome! 👏🏻

Service guy thinh got good customer handling skills ... was a pleasant experience having my car serviced ... customer friendly environment

Excellent service and personal attention to my needs Scheduling was easy using the online tool and my service advisor NOE met me as soon as I pulled up and check me in

I arrived a little early and was seen right away. I was there for a software upgrade and they also did an oil change and tire rotation before the required time which I thought was great since it had been 8 months since I bought the car and it hadn't had an oil change yet. I got the software update oil change and tire rotation all and just over an hour. I think that was a first for any dealership I've ever taken my car to. Thanks again for the great service and professionalism, Jason. I'll be taking my car there for all future service needs.

I arrived a little early and was seen right away. I was there for a software upgrade and they also did an oil change and tire rotation before the required time which I thought was great since it had been 8 months since I bought the car and it hadn't had an oil change yet. I got the software update oil change and tire rotation all and just over an hour. I think that was a first for any dealership I've ever taken my car to. Thanks again for the great service and professionalism, Jason. I'll be taking my car there for all future service needs.

It was a quick and painless situation due to Jason just taking care of the needs of my car.

Very friendly people. Fast service. waiting room very comfortable Dealership clean and bright. Thank you

It was a speedy and friendly interaction with updates provied through texting was convenient and hassel free

They did what they said they were going to do, and they finished early. They treated me with courtesy and respect. I shall return!

Excellent service. Fast and efficient and a good listener and implementation to any customer car issues.

I was less than thrilled with the original purchase experience at the dealership, but the service department has been great. Clean, prompt and professional.

Okay experience but Jack was inexperienced and tried some really awful tactics, like guilting me after giving me a snack, "good thing I brought my lunch today" but the best part was test driving a Prius prime and him telling me that it wasn't a hybrid. Maybe do a little research on what you're selling, bro. I drove two hours to get the car and couldn't bring it home that night because they dont detail used cars until after they sell (weird, right?) and so he begrudgingly offered to meet me a half hour away from the dealership, which would save me an hour of travel time. Once I agreed to this, he told me that was a whole hour of his time where he wouldn't be able to sell any cars. Umm... because you're selling a car dude. xxx. Another highlight is him and a manager asking me to pull up similar cars that are cheaper, I was able to easily to do so and call their bluff. BEST PART... going to pick it up and about to drive off the lot and the car wouldn't start. Battery was dead. Jack left the headlights on for us. And couldn't even stay until close to give me the keys. Oh and I just found out they didn't include the POWER CORD for my plug in Prius. Reached out and nothing back. I''ll keep the negative reviews coming and post as many as possible!!!!