Customer Testimonials
Jason was helpful and transparent. Communicated well with me. I appreciated Jason's professionalism and willingness to work with the customer.
Thanks ?? Dealer is clean and neat with nice seating area and very good coffee.
Easy to schedule and in out relatively quickly. All service was explained and they walked me to my freshly washed car after.
Friendly, efficient, straight to the point. My experience with the dealership was very friendly, efficient, and straight to the point. I would recommend Pedder Hyundai in Poway for anyone.
Mr. Nguyen took care of my service. My car needed 2 days to order parts and make repairs. I really appreciated that Mr. Nguyen kept me updated during this time.
I’ve had great service for 15 years from Pedder Hyundai and Noe Garcia. Thank you
My salesman, Kyle made our deal happen without any bull, or grief. Well done. Quick and efficient. We’ve had problems with Pedder dealers before. We gave them another chance and they delivered. Thank you
Didn't buy a car but it was an excellent experience. They are still in the running.
Jason Mcquarie provided exceptional service. He was courteous, efficient, and kept me updated throughout the visit. His professionalism and dedication made the entire experience stress-free. Thank you for the excellent support.
Great customer service. The experience was amazing and they help me a lot I really appreciate and I’m happy with my car
Always helpful, willing to answer any questions. I'm very happy with the service at Pedder.
I always get the appointment I want, the dealership is clean with great staff! My car is always done when I'm told it would be, very clean restrooms too!
Good service. Found out my issue was not warranty related but they did not charge me diagnosis fee.
I have had very good experiences with Pedder Hyundai. They are prompt in their services and when I had a problem with my car there acted quickly to get things taken care of ! I would recommend them! And I am very impressed with the blue link system I got with my car!
Friendly , quick check in and service . Washed car was a plus. Clean and bright
Jason explained about how long it would take to remove the nail from the tire and repair the tire. The wait time was less than he anticipated.
Noe was very nice. Got me in and out knowing I was waiting for the car
Jason is always friendly, helpful and knowledgable. He has helped us build a trusting relationship with the service center.
All positive I had the 30K service for my 2023 Tuscon. My car was ready in 1.5 hours as promised.
Great as always Fast service, good communication, they even wash my car Very happy with them
So far, always a great experience, great customer service, quick turn around time. I apreciate going the extra mile with the car wash.
Thinh my service advisor was knowledgeable and helped me out with my recall with ease and professionalism.
Everything was friendly, professional, knowledgeable and they went beyond to ensure my expectations to see I was happy with the service.
the dealership was extremely accommodating with my schedule. the team was friendly and efficient and we finished the transaction right on time for me to make my next appointment
Noe is always helpful and thorough. When I came in recently for a major concern (no appointment), he immediately reassured me that he would have my vehicle inspected. Within less than 20 minutes he had a technician inspect the vehicle who discovered that the vehicle had no problems. I went for stressed out thinking I had an oil leak yo discovering all it was was condensation from the AC.
Quick and quick out however there is a problem with the Internet, showing a phone number for Peter Hyundai in Poway that is no longer good
Very friendly and courteous. The environment is beautiful, the customer service waiting area is very comfortable with customer WiFi provided for the public
I have been with this dealer for 6 years and I have always received the best service!!
I had to wait for a week for a needed part to be ordered. Then took my car it to get it fixed. After several hours I was told the wrong part was ordered. So have to reorder and take car in again. What a waste of my time!!
(Translated by Google) The best experience of my life buying a car thanks to the whole team for being so kind, God bless you greatly 🙏 (Original) La mejor experiencia de mí vida comprando un auto gracias a todo el equipo por ser muy amable díos los bendiga grandemente 🙏
I was able to leave my car the night before with no appointment. My car was taken care of fairly quickly. When I called to confirm something else get taken care of, they were more than accommodating. When my dad picked up my keys from Jason, he was very impressed with him. I felt very taken care of the entire time.
We are very impressed with the level of professionalism of the staff. They were all very helpful, knowledgeable and personable. Reuben was so helpful in finding the right model for our needs and then once we purchased the car, he made sure we had a full tank of gas and had the car washed before we left the lot. We can highly recommend this dealership.
5 Good service. Let us know 0% on New car sales. Same deal or better.
Perfect! Setting the appointment and having the service done was timely. Knowledgeable, patient, courteous, respectful, helpful, and transparent staff in answering all my questions with clear explanations of what and why things needed to be done, all without talking down to me or underestimating my intelligence just because cars are not my area of expertise. The cherry on top was the included free car wash! All the great online reviews were on-point, which is why I literally 'went the extra mile(s)' driving over from Santee to have my Tucson serviced at Pedder Hyundai of Poway- totally worth it!
He was kind and answered all my questions, it was very helpful. Waiting area is clean and nice.
Fast friendly service. Affordable payment plan. Great car and great coffee. Friendly sales people.
The service coordinators are always courteous, knowledgeable and thorough. Services are always completed on time and well done. Pedder Hyundai is great!
Excellent Mr Garcia was very professional and I look forward to having him service both my vehicles going forward
The service at the dealership was excellent, but I've been trying to get a hold of Jason to follow up on an issue, but I haven't been able to.
I originally brought my car to the shop in late April to fix a stalling issue. They claimed the crankshaft position sensor needed to be replaced and charged me almost $700. The car continued to suffer the same stalling problem afterwards tho. I brought the car back repeatedly and they claimed there was nothing wrong with it. Finally, after 4 and a half months and repeated visits, they said there's a problem with the ECU and wanted to charge me almost $1400. I said no, so after all these months and visits, I'm out almost $700 and the car is still broken.
Efficient, knowledgeable, understood the work I needed done and took care of it, hassle, free
Clean dealership. Friendly Service advisor Car got serviced on time and was washed That's all
Love getting a clean car back and all my settings remain ie seat, radio etc
Attentive and respectful Jason and crew did their best to fix the front bumper gap and so far it has stayed in.
Great experience with Pedder Hyundai of Poway! Everything was handled quickly and smoothly, with no unnecessary delays. The staff was helpful and professional, and they provided me with a loaner car, which made the whole process very convenient. I’m very happy with the service and would definitely recommend this dealership.
Everybody's super courteous, easy to deal with and typically on time! I'll be employees there, especially the service people are courteous, easy to deal with and typically on time.
I recently bought a new car from Pedder Hyundai of Poway and couldn't be happier with the service. Ryan and Rijin went above and beyond to answer all of my questions and ensure everything went smoothly. They made what can usually be a stressful process very enjoyable and transparent. Thank you, Ryan and Rijin, for the great experience!
Various contracts and warranties were added to my sales contract deceptively. When initial talks started, they gave me a monthly payment amount that was too high, however for private reasons I went ahead and said yes. The deal was dragging on, and I was getting extremely tired, and due to a disability, I was experiencing ever increasing pain. I had multiple times indicated that I needed to go home because of the pain, but the salesperson kept insisting it would only be a few minutes more. It was far longer than that. Frankly, I am aware of dealerships having a ... Read More DealerRater - Sep 12, 2026
Garrett was great; he listened to all of our needs. He didn't hound us after our first visit, which is why we went back two weeks later when we were ready to buy.
I had a fantastic car-buying experience thanks to Jack, Sam, and George! Jack was an awesome sales rep, and Sam, the sales manager, was great as well. They both worked hard to get me a good deal, were easy to talk to, and even made the experience fun.
George in finance was also fantastic. He was friendly, knowledgeable, and made the financing process easy and straightforward. He took the time to explain everything without making me feel rushed or pressured.
What I appreciated most was that I never felt pressured throughout the entire experience. They gave me the time and ... Read More Google - Sep 11, 2026
Once we came in, we got great service and was work was done expeditiously Just great customer service
Jason Was terrible. He tried to overcharge me for services I never requested. He never presented me with an itemized receipt at the beginning.
Professional, courteous, efficient. Instead of just flat out charging me to replace cabin filter, he checked if it needed replacing first. Saving me money
The service department is clean and modern. Unfortunately, the reception was lackluster.
I waited at least 5 min in front of Jason McQuarie's counter and he failed to acknowledge my presence or at least excuse himself to finish a current task before attending to my check-in. It was akward, uncalled for, and completely unprofessional. Instead, he contuined gazing at his computer screen. I gave him the benefit of the doubt - until he was ready. At that point his greeting was consumed with aggression and dismissal.
BTW, I was not offered the $25.00 Military Discount as per the previous service visit ... Read More DealerRater - Sep 10, 2026
Friendly. Clean. Professional. I would recommend this dealership to others. I enjoyed my experience. I love my Calligraphy.
Easy to make appointments, quick check-in and my car was returned cleaner than when I left it.
Noe was polite. The service was done in a timely manner. I like getting the carwash
Clearly explained what services are needed and the cost estimate. Followed up about additional services and service completion. Prompt and fast response on questions.
Great service, but rep should have asked me about a forgotten 15% coupon. Would have saved $60.
Everyone was friendly, attentive, and genuine. All my questions were answered very easily and quickly. I was made to feel I was their top priority. Outstanding experience.
Great experience! Thinh realized my timing chain needed to be replaced. I got it replaced before it broke and caused major engine damage. Saved me a lot of money in future costs!
Thinh is very informative- he does a great job making sure i know what he offers and when i really need it. He's also very friendly - the conversation makes my visits more pleasant. Thanks!
Pedder provides consistent, professional, courteous service! They also listen to their customers concerns and questions. I hope to continue my experience with them even after my Palisade's lease ends.
Prompt and easy to understand repair/service recommendations I will definitely come back if anything else is needed
I drive from Carlsbad to your service department because of Noe Garcia. He is the best!
Your service dept is wonderful to work with. I waited for 1 1/2 hour but it was fine, I enjoyed your coffee.😂.Mr. Nguyen is always a pleasure working with him. Thank you.
Jason M. Is great! Always friendly, courteous and helpful. Makes the service experience easier. Redder service department is the best.!
I had a great experience selling my car to Pedder Hyundai. The process was straightforward and professional, and Abe was very helpful and patient throughout the transaction. He took the time to answer my questions and explain the process, which I really appreciated. The sale itself was quick and smooth, and I was pleasantly surprised that the entire process was completed much faster than the estimated 4-6 weeks. Overall, I’m very happy with my experience and would highly recommend Pedder Hyundai to anyone looking to sell or trade in their vehicle. Thank you!
Very nice customer service and fast service They washed my car and provided a Lyft for me which was great.
Good service Done ?? Waiting room is nice and cleaning. Service Advisors are very helpful.
Really my experience and review being 5 stars is because of Ryan Perez. He took over showing me the car and the final sale after quite a bit of previous conversation online with a variety of people in advance since I was out of state. The price on the car was good, it’s also CPO and the car was in good condition. Ryan just has a great personality for this biz. Not your typical that I’ve run across. Thorough and patient and personable. My only complaint on the dealership is the non negotiable on add on’s but they ... Read More Google - Sep 6, 2026
Easy to setup service appointment, super friendly and professional staff, and completed work very quickly. Great experience start to finish.
I just dealt with Jason so I don't have much to say about the dealership in general.
Clear communication. Great consumer service Have excellent knowledge of the warranties on your car. I love that they give your car a quick wash before returning it to you.
Great service from Jason. Always makes sure you are taken care of and your car delivered as described
Ruben was amazing he took care of my first car purchase.Made it easy love my new car
Jason is always right on it and helps me right away. And I have never had a bad experience with the work that has been done.
Service is always great. Always courteous and they take care of your cars needs. I did
Victor was chill. George was nice. Sam crossed a line for me.
Still got pretty much the deal I was hoping for. Things got heated, Sam apologized, I apologized, and he offered me a tank of apology gas.
Apology gas.
I don’t contain the pettiness required to collect. However, the absurdity of the ritual itself, showing up to the dealership and asking for my apology gas. THAT does tickle me a little, to the point that I may have to partake.
Process took about 9 hours, including some driving to and from. Would prefer faster. I’m unemployed, but unfortunately ... Read More Google - Sep 4, 2026
I have nothing but praises for the dealership and the service department It's been so helpful that they provide transportation to and from my house when leaving my car and the waiting area top notch
Clean, professional, friendly, and accommodating. Very reasonable pricing for service. Service advisor Noe was excellent!
Quick, friendly and helpful I was created right away and kept informed about everything Thank you
My advisor was kind, professional and the car was done on time. All around great service.
I always appreciate the cordial and attentive service I receive when working with our favorite service advisor, Noe Garcia. Keep up the great work!
Detailed paperwork in finance excessive without summary brochures being available for some items. Otherwise great
Thinh went out of his way to try to help me with a paint issue. Wondering person.
Great, knowledgeable team. You guys worked on our SUVs which serve the oncology community in Southern California, the promptness is greatly appreciated to get our asset back on the road!
It was good Everything was good and on time Like I said, it was good and on time
My experience at Pedder Hyundai was truly excellent. Everything went smoothly, and in just a few short hours. I drove away with my new Tucson. I appreciated their generosity and willingness to make the necessary adjustments so that everything came out great.
Jason McQuarie was wonderful. Very prompt in response. Understanding. Casting. Respectful. Thorough . He was great, very responsive.
Disappointed they couldnt find all the problems on the first time I brought it in
Excellent as usual The service experience at Pedder was as excellent as it usually is..,
Everyone was very nice, polite, and serviced my car in a timely manner. Best service!
Victor is a wonderful salesman! The vehicle I wanted was exactly as advertised! Very friendly sales force!
My EV battery had to be replaced. I got good speedy service and Jason kept me informed the whole way through.
Nice Well take care all the request and issues Thing is really a good customer service person
Easy and comfortable. Reasonable wait for service to be completed. It was nice not having to wait to be seen.
Always the best and convenient Easy access to get what I need down on my car