Customer Testimonials
I had a warranty covered repair done and I was very surprised how painless it was. I dropped my car off and picked it up without any mention of money, they just fixed it and thanked me for bringing it in. It was awesome.
Easy and smooth purchasing process for me and my mom's cars. Hootan, Wesley, Moses and Ryan were all great professional and very customer service oriented
Our salesman Vince was great. The person we worked with in finance, I can’t remember his name, was also great. However, the person we worked with to negotiate the price, was not. We had to repeatedly tell him that we did not want to pay for add-ons that we did not want, and thus we unnecessarily wasted a lot of time going back back-and-forth on negotiations that were not needed because we were not paying for the add ons.
As a single mom, I am used to getting the runaround from dealerships. Wesley and Moses worked with me from start to finish on getting me the numbers that worked for me and answering all of the questions I had regardless of how redundant I may have come across. I appreciated this greatly. I got exactly what I wanted in financing two Kona’s. I recommend them to anyone Living in San Diego County. You’re not gonna find better anywhere else. I was also extremely impressed with working in George and financing after signing two leases, I feel very ... Read More Google - Jun 29, 2026
Easy check in and out Friendly and communicative associate Ride to work vie Lyft was also appreciated
Good service but after I was done my car wasn't washed, I saw other cars come out of service wet from being washed, then paper floor mat and service number were left inside my car.
Checkin is fast. Communication is done well. And the service is great. Yes it is.
Friendly and explained everything very well. The process for dropping off and pick up went smoothly.
Professional and friendly customer service from Thinh Nguyen! Overall, a pleasant experience with this service team! I look forward to future visits!
Great Experience! Noe was very kind, knowledgeable and helpful. The work was done quickly and I was there less than two hours. Thank you Pedder Hyundai of Poway!
Depends on if you are referring to purchasing the car, or getting a pesky deflating tite repaired.
Everyone was very helpful and have a very nice customer service. They let us feel comfortable and explain every details and answer all our questions
No Pressure- Great People- Great Experience Bought my dream car and extremely happy with the whole experience
We drive from Temecula to see your service team for our vehicle. Jason and Noi know what they are talking about and also put my mind at ease every time. All Hyundai dealerships/service need to have a team like these two. They are very knowledgeable.
Addressed my concerns and did a great job! I appreciated the free car wash. I will be back.
Changed all my settings and did not change them back . 4 hours to diagnose and troubleshoot a simple problem - not power to USB port
Excellent service for maintenance, and minimum wait time for both check in and pick up.
I always had a great experience with my service advisor every time. They are so helpful and keep my car in excellent condition and clean every time.
Jason has always been sensitive to my schedule, expectations, and standards. Jason always exceeds normal Customer Service.
Typical service experience. But $100 to swap out a cabin air filter?! That's ridiculous. Ridiculous
I was happy that they provided me with a loaner, communicate everything in advance, on time and polite
The dealership was clean and welcoming. The service was fast and effcient. Good customer amenties.
The dealership is clean and very appealing to car shoppers. The staff are friendly and polite
Service employees actually care about their customers. Noe was great and very helpful when fixing my car!
Always a great experience! I could go to other Hyundai dealerships but the service at Pedder is worth driving for!!
Overpriced for the service For diagnostic I was overcharged for what I could have done at a mechanic for $40
Quick and friendly service. Had explained what is needed to be done on my car. Had followed up with a text to see how my service was.
Pedder is very professional. They always keep me updated and the service is awesome! I've been dealing with them for years now and I truly rather travel the distance to have my car serviced by Pedder. Thank you!
If you're a Senior Citizen, I would stay away from this dealership! They will take every opportunity to take advantage of you with Add-on packing such as GPS Tracking and Special Coatongs. The FTC, Federal Trade Commission is going after Dealerships that do this. If you've taken out a loan you might not notice it that much but if yhou're paying cash you will.
Very nice dealership. Found a car I was looking for. My salesman Victor was terrific!
Rapid time to start service. Free Lyft to and from dealership made it convenient. Honored phone price after challenging initial quote.
Great relationship with the service writer. Very quick service. Jason attempted to get problem resolved before I had to go out of town, but the part wasn't available soon enough. Jason kept me informed.
service is efficient and outstanding it stands out from other dealerships in San Diego as we have tried service in others
Prompt and friendly service every time. Noe is so helpful in understanding the needs of my little Kona and explaining things to me. Thank you Pedder Hyundai for keeping me safe on the road.
Always a great experience at Pedder. Advisors are friendly and helpful. Waiting area is comfortable.
My wife and I had an outstanding experience purchasing our vehicle from Hyundai Poway. From the very beginning, Ryan was transparent with pricing, responsive, and willing to provide numbers over the phone and by text.
When Ryan was unavailable the next day, Moses stepped in seamlessly and was able to beat a competing offer we had received. By the time we arrived, everything was ready to go. Moses was incredibly knowledgeable, took the time to walk us through the vehicle, and made the entire process feel personable and actually enjoyable. We genuinely enjoyed getting to know him.
Joey in finance ... Read More Google - Jun 19, 2026
The dealer Ryan was courteous… So was everybody involved
It was very easy, they handled my recall quickly and efficiently, while also giving my newly purchased used Ioniq 5 a good once over for me. They were also super friendly. It's a bit of my drive to poway for me but I'll be back
Efficient and easy My experience at Pedder Hyundai in Poway was efficient and easy. Thinh has always been very helpful.
We rate Pedder of Poway a 5. We travel from Chula Vista to have our cars serviced there. They are heads above other dealers.
Courtesy, thoroughness and reasonable pricing. Jason has provided excellent service above and beyond what I would have expected. He is a good part of why I come back to the dealership for ongoing service for my Sonata!
Fast, friendly, knowledgable. Even provided hot cocoa for non-coffee people while waiting! Would defenitely recommend this service center.
Quick and no pressure for regular maintenance. In and out. Friendly with minimal up-sell.
Typically great but this service advisor was very bad. Real poor at communicating. I would text messages without a response. He could not remember information. I would different not recommend this advisory
My experience with Pedder Hyundai of POWAY is a 5 for excellent. I drive from Carlsbad for your amazing service. I'm not a fan of the Carlsbad location. You showcase true professionalism and I value that. In short you're 'thebomb.com'. Cheers ??.
Always have been friendly and respectful. They know me as I have been coming there for several years and have provided me with great service each time.
I worked with Wesley and Max, who were awesome - Both extremely courteous , honest, straightforward and knowledgeable and willing to earn my business! After doing research and working with other dealerships, we settled upon leasing from Pedder Hyundai of Poway knowing we were walking away with the best deal possible and now my family has a brand new 2026 ionic 5. It was great to work with sales people who respected us to not pressure us into anything we didn’t want. If you’re going to buy a Hyundai or lease, i definitely recommend this dealership over any other in the ... Read More Google - Jun 17, 2026
Very smooth, buyer friendly experience, from booking the test drive to driving out of the parking lot with my new SUV, the team was very friendly and walk us thru the process without pressing, highly recommend Poway Hyundai
Attentive to my concerns and quick to take action and repair my car Very happy with their professionalism
Great! Excellent I was able to be seen within a couple of days, and the service was completed in less than an hour hours. The overall service was excellent.
It was quick and thorough. Thank you Pedder Hyundai for servicing my vehicle so well
I went through an online site that gave me this dealership as an option for selling my 2008 Scion Tc. They were very nice on the phone, said they might be able to give me $1,600 but that was not firm until they saw the car. I drove it down from Oceanside. Everyone I encountered there was very nice, quick to greet you. They sat me down and offered water or coffee. I gave them the keys to check out the car. They came back and said due to the cosmetic damage all over the car that they could only go up ... Read More Google - Jun 17, 2026
Very helpful curious Jason is professional, courteous and helpful. Always cheerful. I trust him. No
I had a great experience at Pedder Hyundai. Everyone was so friendly and personable. My oil change took less than an hour and I was updated numerous times throughout the process.
Nice
I cannot say enough good things about my experience with Jason at Pedder Hyundai! From start to finish, he provided exemplary customer service. He went above and beyond to keep me informed and make a stressful car repair completely painless. Professional, respectful, and highly responsive.
Wait time was reasonable and I enjoyed the free coffee. The waiting area was clean and comfortable.
My experience was good no complaints. Thinh was friendly, courteous and professional. All was good!
It’s always an honor and a pleasure working with the team at Pedder Hyundai. I’ve been part of the Hyundai family since December 2020, and from day one I’ve been consistently impressed by the level of customer service that goes above and beyond.
A special thank you to Moses, Harry, Joey, Jeff, and George for helping me get into my new car, securing the best deal possible, and making the entire experience feel personal from start to finish.
An extra special thank you to Moses, who worked with me one-on-one throughout the process. He took the time to ... Read More DealerRater - Jun 12, 2026
The car was ready ahead of time and seems to be fully fixed. Jason made it easy.
We had a positive experience with this dealership. Our salesperson, Vince was very helpful and George in finance was great.
Professional Excellent service and informative Drop me To my house after I took my car to the dealership
Had my Tucson serviced here. The process was smooth. Thing was helpful and honest, only performed servicing items I asked for
It was friendly and a quick experience. Thinh wanted to do everything he could to help fix my issue and it was resolved satisfactory.
They are helpful, courteous, and timely with their recommendations I would highly recommend them to anyone
Thank you Noe!!! Great service and friendliness ! Very knowledgeable, helpful and provided great advises in regards of my car future care! Mario
I had an amazing experience at Poway Hyundai buying my very first brand-new car, and I truly could not have asked for a better memory of such an important moment.
Juan Aranda was my salesperson, and he was absolutely wonderful throughout the entire process. He was kind, patient, charming, and very professional, never pushy or aggressive like some salespeople can be. He assisted me during the whole transaction and made everything feel comfortable and easy.
Everyone at the dealership was incredibly friendly and welcoming, from the manager (I unfortunately don’t remember his name) to Khaled, who wasn’t even ... Read More Google - Jun 10, 2026
Excellent customer care, fast service, easy to schedule Excellent customer care, fast service, easy to schedule an appointment, clean and comfortable waiting area
From beginning to end, Jason M., a service advisor at Pedder Hyundai in Poway, provided me with exemplary customer service. On the same day I had my car towed to this dealership after my engine completely seized, he was able to obtain approval for a remanufactured engine replacement under an extended warranty. He provided a loaner car and kept me informed of the results of their inspection of my vehicle and recommended service needs.A little over one week later my car was ready for pick-up. Jason was very supportive, respectful, and responsive during the entire process and went out ... Read More Google - Jun 9, 2026
Wesley was happy and eager to work with us - refreshing after dealing with other dealerships that acted like they were doing us a favor by talking to us, if they were even getting back to me. Play stupid games, win stupid prizes - I was happy to quickly disqualify them. Wesley acted with timeliness, integrity, and friendliness and therefore won my business.
Just a wonderful experience
We were here last saturday 6/6/26 and went home very happy. I love this branch. They have a very nice, helpful and knowledgable staffs. Look for Moses, he helped us all through out the process from test driving until the end. The process was smooth and very forward. They answered every questions we had. we love our newly purchased HYUNDAI KONA 2026 from them. 😍🚙
I spoke to the sales dept. service dept & they were helpful & considered what I needed.
Always helpful Answers all my questions very informative Always been a pleasure working with him
Complimentary maintenance completed in less than an hour, and Thinh is the kind of person you would assign as client facing.
I suggest improving post-sale communication and follow-up, so customers receive timely and consistent support even after the purchase is completed. Strong after-sales service and customer satisfaction not only solve issues but also increase future sales, as satisfied customers are the best form of advertising.
They were professional, courteous and mindful of my time as I waited for the service to be done
Noe is excellent as always. Confirmed my vehicle issues and good followup Consistent level of excellence
Excellent experience! The team was knowledgeable, courteous, and made the process smooth and stress-free. I’m very happy with the service and would highly recommend this dealership.
Was told I had to pay to get my check engine light diagnosed even if it resulted in a manufacture warranty issue which is absurd to pay if the warranty is suppose to cover up to 100k miles which I was under. It felt like I was a dollar sign and there was no flexible or customer focused solution.
No problems. Service appointment went as scheduled Routine maintenance. Nothing exceptional Car is 5 years old
Great place for service. Tinge is an amazing employe. He always goes the extra mile. Treat him well. He’s very loyal to your company.
It was a great day I took the car in at 10am and told me like 3 to 4 hrs and they would text me got the text that it was ready the service person was great to work with
Great experience as usual. I was quickly taken of by the team with wonderful service .
Very good transaction and good people who work here. The whole process was really smooth and Paul + Jeff and the rest of the team were easy to work with and were willing to work with me on everything for my Elantre. Would definitely recommend them in the future and thanks again to the team for the great process!
Check in process was extremely smooth. Thinh was courteous, kind, and kept me updated on the progress of my car.
Recall Service Jason always does a great job providing me service! Love the service department.
Excellent service
Jason always does a great job being professional and getting things done. Jason, really cares about us customers and getting our car taken care of.
Great service and personnel. Kept me up-to-date every step of the way. I wouldn't take my car anywhere else, but Pedder Hyundai of Poway.
Lift gate would not open. Tech had to troubleshoot issue and resolved with sensor reset.
Moses was an absolute joy to guide me through purchasing a new car. I went with the Hyundai Elantra SEL Sport Hybrid and I love love love it. Moses was so kind and helpful, he really worked for my business as I was negotiating with multiple different dealerships. His energy and enthusiasm was unmatched! Not only did he give me the best price he gave me an unforgettable experience. I’ve bought a few cars in my past and I’ve never left feeling so happy and confident in the end result. Sam and Joey were also a great addition ... Read More DealerRater - Jun 2, 2026
Really professional, had information about the truck Really fast. Truck was serviced in an hour
Recall issue was taken care of promptly and they washed my car, which was appreciated. Great service.
Everyone was very polite. They were on time and the service was excellent. Stellar service
Very efficient excellent customer service and quick at taking care of auto repair Outstanding service
Arrived on time for a scheduled appointment, was promptly greeted by Thinh who went over recommended services, gave me a quote and a time estimate. Car was finished ahead of schedule. The whole experience was friendly and efficient. Thinh was great!
Excellent Very helpful and courteous... Grateful for all that he does to make things flow with grace and ease