Customer Testimonials
It was a pleasant purchase.
The sales staff were great. Very accommodating and we found the car we wanted. The price was reasonable and fair.
I was pleased with the service. It's been running great ever since. Lyft is a good idea.
Good service and status updates provided. Helped with a loaner vehicle for our convenience too.
It was good experience, special thanks to Noe Garica who helped to get replacement my car engine at free of cost. Really appreciated 😊
This is 5th vehicle I've bought from Peddler; every purchase has been easy and no stress.
The entire team, and especially Wesley, took a great care of us. They are the reason we purchased here.
I stayed here while my car was being worked on and the facilities that they had provided were very comfortable. They also worked quickly on my vehicle and got it done in under an hour.
Excellent service was provided by employees of Pedder Hyundai Poway, CA. We will continue our service there.
Noe Garcia has been our service advisor for more then a decade. He is personable, knowledgeable and always goes the extra mile for his customers. Our recent visit was outstanding because Noe was able to work with Hyundai office to get our care repaired for 10% of the total cost for parts and labor even though technically our car exceeded the mileage warranty of 100K miles buy just over 5000 miles. The car now has a new transmission and we can safely drive it for at least another 80 - 100K miles. Thanks Noe and Thanks Hyundai for standing behind your product!!
Clean dealership with good staff.
It is always a 5 Star Service Center. It is always clean, everybody is always friendly. It is just a comfortable place to go.
Very knowledgeable staff courtesy staff clean area on time great job, even they washed my car
The visit was quick and my technician was very helpful in explaining each of the factory recommended services.
I have an hour and a half drive to the dealership, but it is worth it for the superior service I receive, Special shout out to Jaysen the service writer and Chris, the service manager!
Thinh Nguyen took great care of me. Although Pedder Hyundai of Poway is not the closest dealership to my home, I continue to return as I feel (hope) they are honest (as I have no automotive experience) and take good care of my vehicle. Thank Thinh! I appreciate you!
Easy to book online service; remodel is very nice. Friendly staff and the service was done in a timely manner; completed before the stated time.
Jason was extremely helpful and courteous. The lounge was very clean and the staff were also kind.
Great from when I first got there. Moses was great. I would highly recommend Pedder Hyunday and Moses.
Easy to book service at this remodeled dealership, with friendly and attentive staff at the counter. However, I still can’t get a simple oil change without having to deal with a spot of oil on my driveway the next day. I’ve changed my own oil a hundred times and know how easy it is to catch all the drained oil and wipe area clean, before replacing underside cover.
Facility was clean. Sales reps were polite. Transaction was completed in a timely manner, and I got a car the same day.
Had excellent experience with Jason at service. Everything was clockwork. They are professional, customer service oriented, and efficient. I enjoy bringing the car here for service. Great place
I have been deaaling with Tony for many years. We are happy with his excelent service and always ready to help. I appreciate his well maner service.
Good fast service. One disappointing thing: please tell me about recall when I first came in with charging issue, not 2 weeks later when Hyundai admits to having a major issue.
I have had a great experience the Poway Hyundai location. They’ve always on time, always friendly, always professional and always on time. The kept me informed while waiting for a part for my car and worked around my schedule when install time arrived. I do not hesitate to recommend these guy at all!
Good to do business with Pedder! On time service, courteous well done. Dependable like my Hyundai .
Everything and everyone at Pedder Hyundai has been wonderful. From purchasing the car to servicing it, I am very pleased with the treatment and professionalism!
I had a very refreshingly positive experience at Pedder. I worked with Paul to lease my first ever car- I've previously only ever purchased vehicles- and he was friendly, knowledgeable, and incredibly helpful in getting us my 'dream car'. I ended up going with an Ioniq 5 and I felt comfortable driving it right off the lot thanks to the walk through and test drive with Paul. He also made me feel comfortable reaching out to him if I have any further questions about operations or repairs. I never felt pressured to make a decision during the leasing process, but ...
Very friendly, helpful and accommodating staff! I had a wonderful experience and would highly suggest paying this dealership a visit!
Thank you to the staff at Pedder Hyundai of Poway Services. It was very easy to make an appointment online and in a very reasonable timeframe. The staff greeted us with excellent customer service and took care of us and our car needs. We will continue to get our services done here because of their timely and professional services. A special “Thank You” to Mr. Neo Garcia for assisting us!
Bought a car from Hyundai Poway a few weeks ago. The process was straight-forward and the negotiations were fair for both sides. Appreciate that Wesley took the time after we bought the car to show us how everything worked. Would recommend Hyundai Poway!
We had a great experience at Pedder Hyundai! We got the car we wanted and the whole staff (especially Nikko, our salesperson) were very friendly.
Went for a mandatory recall then all were great including coffee, clear communication, and free rinse at the end
We always get excellent service from Jason of Pedder Hyundai. He would be the reason we would purchase another Hyundai in the future. We did not interact with sales of Internet department but you won't let me submit this form without listing someone so I just picked random names. You need improvement on this survey.
Quick and no hassle service. Excellent service. Reminded us of recommendations to change tires. Discount coupon accepted no problem.
We had good experience. Paul was informative and nice. Not pushy. Helped us find the perfect car.
Awesome!
Purchased my Hyundai Santa Fe and was helped by Luis. Luis from the beginning was not pushy, easy to work with and helped me find a vehicle suited to my budget, and family needs. Thanks to Luis and team for working with me to become a first time Hyundai owner. Highly reccomend !
Fast and courteous service in a pleasant atmosphere. Clean environment, good attention to current car conditions and future needs recommendations
Pleasant buying experience, no haggling or pressure. Good communication during test drive and sales process.
I went into the dealership worried about the condition of my car and whether or not I would be able to obtain the vehicle of choice. Car buying/leasing has always been the least favorite purchasing experience of mine, but Wesley made it feel calm and casual. Love the car! Thank you Wesley!
Sabrina Jackson was the most easiest sales I have ever had the pleasure to deal with. She was friendly and very helpful. I was also very pleased with Mike and and Jeff Chadwick Jr. where friendly and very helpful. I definitely will recommend this dealership to all my friends.
Jason was great in researching and providing important information regarding the idle issues with my car. The parts were replaced and the car is running smoothly. Great communication and service!
Very good and friendly dealership service advisors are great to work with and explain ever thing about service done on the vehicle.
Great service and good customer lounge.
Great salesmen and great cars. They were willing to work with me on the price as well.
Very committed to the customer satisfaction
Beluga and Snowflake .. our Bucket List Cars After over a year of "shopping" we chose to purchase a 2025 Hyundai Tucson Hybrid SUV (Limited) from Pedder Hyundai of Poway (PHP). We'd had positive experience with this dealer after bringing our Ioniq6 (leased from a different Hyundai dealer) to Pedder for periodic software updates since 2023. We're glad we chose PHP because they are close by and especially pleased with the exceptionally cordial sales people and efficient process we experienced. PHP was able to obtain just the features we wanted and expedited bringing the car from another dealer at ...
Nikko was genuine, kind, welcoming, and extremely helpful. Great experience from start to finish! Thank you Nikko!
Great people! Always friendly and reliable. Car was ready on time. Trustworthy. Will definitely come back.
Noe Garcia has been invaluable as our Service Advisor. He has taken up our issues and driven them to completion every time. We couldn't be happier with the level of service and professionalism demonstrated. Communication is always proactive and his time estimates have been spot on. Noe is a true asset to the Hyundai Organization.
Great job as always. Very quick and kind, it’s nice to have a dealer with a service center we can trust.
Highly recommend very great service and trade In values!
They are always on time, always friendly and always get the job done right! I won’t go to the place up the road!
My first visit to Pedder Hyundai Service for my Tucson was a great experience, thanks to Noe. From the moment I walked in, he greeted me with warmth and professionalism, making me feel like I was in good hands. Not only did he explain the details of the service work and the estimated wait time, but he also went above and beyond by helping me navigate my vehicle's electronic dashboard when I got a little lost (it’s like a spaceship in there!). Noe’s care and expertise were so impressive, they’ve definitely earned my loyalty for future ...
Salesperson Moses did an excellent job of making the purchase of our new Tucson go efficiently and enjoyable. He followed through with us on numerous 'after sale' questions.
Pedder Hyundai was very pleasant to deal with through the whole process of buying this vehicle. The sales person that worked with us on the purchase, Andersen, was excellent and Pedder Hyundai is very fortunate to have an associate like Andersen representing them. We are looking forward to a long and pleasant experience with Andersen and Pedder Hyundai.
People were nice. Didn’t take long for the service I had done. Appreciate that the car windows were cleaned.
I arrived at my 9:30 appointment and was promptly greeted by Tony. He told me it would take (about) 90 minutes to complete my service. I waited in their very nice lounge area where they had a large screen TV showing the news. 90 minutes later, my car was ready and I was pleased to see it had been washed. I highly recommend Pedder Hyundai.
Very convenient, good communication, Jason was very helpful and kind. Vehicle completed in a timely manner.
Sabrina is the best car sales woman in san diego!! Go see her!
Very pleasant, friendly, and knowledgeable
Jason is so professional .It’s so easy to do everything for your car.I really advise this place
Good service experience at this location. Was able to have my niece’s vehicle serviced, nice & convenient location and great facilities for waiting.
Easy to get an appointment, On-line access kept me informed as to progresss on car and provided secure payment portal which expedited picking up car.
Easy to schedule. Easy to see work performed. Easy to pay. Personable and helpful advisors.
Such a great place! Wesley was so knowledgeable about the different options available and did everything he could to make sure that I was a happy customer.
Mr. Garcia always takes great care of me when I come in for routine check-ups. I am very thankful for a Service Center that actually cares about their customers! Keep up the good work!
Easy online scheduling, friendly, efficient and a short wait time for service to be completed. Tracking appointment progress and the ability to pay online is nice.
The workers are friendly and helpful. However, some services, like wipers, incur extra costs, and there can be long wait times for regular maintenance.
The facility was nice and clean the people were friendly and they kept the appointment I was in and out within 1 hour
My car check was great!! Excellent service. Tony's very supportive and very nice. I appreciate that Tony provides service for both of my Hyundai cars.
I recently purchased a 2025 Hyundai Santa Fe Hybrid from Pedder Hyundai of Poway and had a truly remarkable experience.The environment at the dealership was welcoming and pressure-free, which made the decision-making process very comfortable. The efficiency of the paperwork process was also impressive. Overall, I can't recommend them enough if you're in the market for a new car.
I recently purchased a 2025 Hyundai Elantra from Pedder Hyundai of Poway, and the experience was nothing short of wonderful. The sales team, particularly Wesly, was incredibly helpful throughout the entire process. They assuaged any concerns I had and answered all my questions with great patience and detail. The professionalism and friendliness made me feel valued as a customer. If you're in the market for a new car, I highly recommend visiting Pedder Hyundai of Poway!
Luis went above & beyond with our experience at Pedder Hyundai of Poway! Love my new Tucson !
I had an engine experience that left me with no transportation until I got a rental car. That same day, I took my Hyundai Elantra in, and the engine block had a hole in it. I worked with Tony to get me a new engine put in. I would recommend that you use the Good Will program from Hyundai to help you financially with the massive expense. It really helped me, and it will help you!
Mr Garcia and the entire service crew did an exceptional job. My appointment was a 7am and I was on my way in 15 minutes. I was kept advised on the progress and notified when the job was completed. You have the most professional service center I have visited in the 23 years of owning Hyundai cars.
As usual Wesley was very nice and professional. He understands exactly what my company and myself are looking to buy. Thank you Wesley
They did a great job! Totally appreciate Pedder Hyundai of Poway! Jason Alcarez helped with the cost, due to me being just a bit late to get my "paid for update" ... So it was reduced just a bit! Thank you Jason Alcarez!
Always fast and thorough. The entire service team is polite and engaging. Thanks for your help.
Our service experience was top notch with convenient scheduling and active communication to keep us informed. Keep up the great work!
Needed an oil change and was happy with the results especially the reasonable time it took to complete.
Noe from Pedder Hyundai has been the best service provider I have had in my 40 years of dealing with auto service shops. He is very thorough, communicates proactively and does the right thing for the customer. Incredibly refreshing to find someone so customer oriented in this day and age. Thank you!
Moses was quick, friendly, responsive to my concerns, and detailed in his explanations of the contract and terms. Would recommend!
Clean facility, offering coffee and bottled water. Staff were all very friendly with out being high pressure or pushy. Be sure to ask for Sabrina for your test drive. She is not only personable, but is very knowledgeable about the vehicles. She was able to answer all my questions, and set up my vehicle. This was an overall pleasant experience compared to other dealerships I visited.
It was shorter than my last experience and each person I met was wonderful. I started in El Cajon but did the deal in Poway. So glad I did, I felt like they listened to my needs and we worked out a plan. I love my 2025 Tucson Hybrid Limited!
Service is easy to schedule and they are doing a great job in having the car returned to you timely.
Great job thank you nothing wrong every thing is fine. Have a nice day 😃 happy holidays
Excellent customer service!
Committed and dedicated Reactive despite some unnecessary delays for taking decisions. Good experience overall! Much appreciated
Great service center, wonderful staff, top quality, the best in the area.
We’ve been using this dealership since 2005. There have been some changes through the years. The staff is great and the service is excellent.